Certificate III in Timber Merchandising

Not Applicable


Packaging Rules

Total number of units = 13

6Core units plus

3Elective units from Group A plus

4Elective units from Group A and/or Group B, which can include up to 2 relevant units recommended for packaging at Certificate II, Certificate III or Certificate IV from an endorsed Training Package or State/Territory accredited course

Elective units must be relevant to work undertaken in the Timber Merchandising Sector of the industry



Unit Code

Unit Name


add topic BSBFLM312C

Contribute to team effectiveness

add topic FPICOR2201B

Work effectively in the forest and forest products industry

add topic FPICOR3201B

Implement safety, health and environment policies and procedures

add topic FPICOR3202B

Conduct quality and product care procedures

add topic SIRRRPK014A

Recommend specialised products and services

add topic SIRXSLS004A

Build relationships with customers


Unit Code

Unit Name


Unit Code

Unit Name

Logyard and/or Material Preparation

add topic FPICOT3203B

Weigh loads


add topic FPICOT3251A

Promote the carbon benefits of wood products

add topic FPITMM3203B

Estimate and cost job

add topic SIRRRPK010A

Recommend home and home improvement products and services

add topic SIRXFIN003A

Produce financial reports

add topic SIRXICT003A

Operate retail information technology systems

add topic SIRXINV002A

Maintain and order stock

add topic SIRXMER002A

Coordinate merchandise presentation

add topic SIRXMER003A

Monitor in-store visual merchandising display

add topic SIRXMER005A

Create a display

add topic SIRXOHS002A

Maintain store safety

add topic SIRXRSK002A

Maintain store security

add topic SIRXRSK003A

Apply store security systems and procedures

add topic SIRXSLS003A

Coordinate sales performance

Grading & Testing

add topic FPICOR3204B

Visually assess materials

add topic FPICOT3240B

Grade heavy structural/engineered products

add topic FPICOT3246B

Test heavy structural/engineered products

add topic FPICOT3250A

Prepare timber to meet import/export compliance requirements

Timber Products

add topic FPICOT3204B

Prepare and interpret sketches and drawings

add topic FPICOT3218B

Quote and interpret from manufactured timber product plans

Warehousing & Distribution

add topic FPICOT3236B

Coordinate stock control procedures

add topic TLIA1807C

Organise despatch operations

add topic TLID1107C

Conduct specialised forklift operations


Unit Code

Unit Name


Unit Code

Unit Name

Machinery & Equipment

add topic TLIC407D

Drive heavy rigid vehicle

add topic TLIC507D

Drive heavy combination vehicle

add topic TLID1407C

Load and unload vehicles carrying special loads

Safety & Quality Processes

add topic FPICOT3254A

Implement environmentally sustainable work practices in the work area/work site

add topic HLTFA403A

Manage first aid in the workplace (to be assessed in conjunction with or after add topic HLTFA402B Apply advanced first aid)

add topic TLID3507C

Operate a boom type elevating work platform

Administration & Business

add topic BSBFIA301A

Maintain financial records

add topic BSBINM301A

Organise workplace information

add topic BSBITU306A

Design and produce business documents

add topic ICAU3126B

Use advanced features of computer applications

Communication & Relationships

add topic BSBCMM301A

Process customer complaints

add topic BSBFLM303C

Contribute to effective workplace relationships

Planning & Analysis

add topic BSBFLM305C

Support operational plan

add topic BSBINN201A

Contribute to workplace innovation


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills


The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Accurately record and report workplace information, and maintain documentation

Demonstrate features and benefits of products and services to customer to create a buying environment

Provide customers with information in a clear, concise manner

Use appropriate communication and interpersonal techniques with colleagues and others


Actively encourage and support team members to participate in team activities and communication processes, and to take responsibility for their actions

Work collaboratively within a team to meet customers' needs

Establish and maintain communication with others in accordance with safety, health and environmental requirements

Support team members in meeting expected outcomes


Identify and anticipate possible problems and take action to minimise the effect on customer satisfaction

Identify problems and equipment faults and demonstrate appropriate response procedures

Immediately assess and rectify problems to avoid repetition of lost product

Monitor environmental measures and impact on the environment and take corrective action as required in accordance with workplace procedures

Initiative and enterprise

Detect and assess hazards in the work area and report to appropriate personnel

Locate and assess safety, health and environmental issues and risks in the work area and report to appropriate personnel

Monitor quality of output and follow product care procedures

Provide feedback to team members to encourage, value and reward team members' efforts and contributions

Planning and organising

Assess products for quality and customer specification requirements

Efficiently conduct quality and product care procedures in accordance with environmental legislation and workplace procedures

Identify team purpose, roles, responsibilities, goals, plans and objectives in consultation with team members

Research and apply comparisons between products and services


Develop and maintain product knowledge according to store policy and legislative requirements

Ensure own contribution to work team serves as a role model for others and enhances the organisation's image within the work team, the organisation and with clients/customers

Follow safe workplace procedures for dealing with environmental incidents, accidents, and emergencies within scope of responsibilities

Integrate care for the environment into all day-to-day activities


Identify opportunities for professional development

Implement training and operational controls in accordance with workplace procedures - training may include in-house or external training programs or one-on-one supervision, programs that maintain up-to-date knowledge of legislative changes at the local, State and Federal level

Practise and record emergency and evacuation procedures in the event of an emergency

Support the team to identify and resolve problems which impede its performance


Select and use equipment appropriate to work task requirements in accordance with manufacturer's recommendations - equipment is to include equipment necessary to complete work tasks, and may include telephones or communications equipment, tools, machinery, vehicles, navigational aids, instruments, computers and computer software, printers, facsimile machines and photocopiers

Use a range of communication/electronic equipment