Certificate IV in Health Care (Ambulance)

This qualification covers work involving delivery of limited direct client care in an emergency response context.

The qualification focuses on work in the ambulance industry done by volunteers or workers who provide a basic emergency response and transport roles in areas where there is a relatively low workload. This qualification is suited to Australian Apprenticeship pathways.

Occupational titles may include:

Volunteer ambulance officer

Ambulance community officer

Ambulance attendant

Honorary ambulance officer

Casual ambulance officer

Emergency patient transport officer

Industrial medic

This qualification is suited to Australian Apprenticeships pathways



19 units of competency are required for this qualification, including:

11 core units

8 elective units

A wide range of elective units is available, including:

Group A electives which are recommended for culturally aware and respectful practice

Other relevant electives listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages

Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units

add topic BSBFLM303C Contribute to effective workplace relationships

add topic HLTAMBAE403C Follow procedures for routine safe removal of client

add topic HLTAMBCR401B Deliver basic clinical care (Note pre-requ: HLTAP401B )

add topic HLTAMBFC301C Communicate with clients and colleagues to support health care

add topic HLTAMBPD401C Manage personal stressors in the work environment

add topic HLTAMBSC401B Manage routine scene and promote public safety

add topic HLTAP401B Confirm physical health status

add topic HLTHIR301B Communicate and work effectively in health

add topic HLTHIR402C Contribute to organisational effectiveness in the health industry

add topic HLTIN301C Comply with infection control policies and procedures

add topic HLTOHS300B Contribute to OHS processes

The importance of culturally aware and respectful practice

All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.

Group A electives - recommended for culturally aware and respectful practice

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Elective units of competency may be selected in line with the Packaging Rules outlined above. The following groups of electives may address the needs of specific work environments.

General ambulance work

add topic CHCCS400B Work within a relevant legal and ethical framework

add topic HLTAMBC403C Coordinate resources (Note pre-requ: HLTAMBC401C )

add topic HLTAMBFC402C Communicate in complex or difficult situations (Note pre-requ: HLTAMBFC301C )

add topic HLTAMBT301B Transport non-emergency clients under operational conditions

Emergency work

add topic HLTAMBAE501C Implement safe access and egress in an emergency

add topic HLTAMBAE504C Follow procedures for safe extrication of clients in life threatening situations (Note pre-requs: HLTAMBAS501B , HLTAMBCR502B )

add topic HLTAMBSC503B Contribute to managing the scene of an emergency

add topic HLTAMBT402C Transport emergency clients (Note pre-requ: HLTAMBT301B )

add topic PUASAR001B Participate in a rescue operation (Note pre-requ: PUAEME001B )

Assessment of competence

add topic TAEASS301A Contribute to assessment

add topic TAEASS401A Plan assessment activities and processes

add topic TAEASS402A Assess competence

add topic TAEASS403A Participate in assessment validation


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries