Certificate IV in Floristry

This qualification reflects the role of individuals who possess a broad range of highly developed floristry design, construction and sales skills. They have a substantial depth of theoretical knowledge of floristry design elements and principles and construction techniques. They also have supervisory responsibilities within a small floristry business and have the competencies to plan, carry out and evaluate the work of team members.

The qualification is suitable for an Australian apprenticeship pathway.

Individuals with this qualification are able to work in many floristry industry sectors and enterprise types. The structure of this qualification recognises the diversity of business models that characterise the floristry industry. The types of enterprise to which this qualification may apply include retail floristry shops, studios and businesses who sell via the internet or phone.

Work would be undertaken in any type of environment where flower and plant materials are stored and cared for, and where floristry products are designed, constructed and either sold direct to customers or via the floristry distribution network. This could include on-site assembly and supervisory work at special occasions or events.

Senior florists with this qualification would operate autonomously, be multi-skilled and would design, construct and sell a diverse range of floristry products while taking a lead role in coordinating the day-to-day operational and business activities of the organisation.

Possible job titles include:

senior florist

senior florist and retail shop manager

senior florist and studio manager

florist and owner operator of a small retail floristry business


Packaging Rules

Qualification rules

To achieve the SFL40110 Certificate IV in Floristry, 15 units must be completed:

5 core units

10 elective units:

a minimum of 7 elective units must be selected from the elective units listed below

the remaining units may be selected from this or another endorsed Training Package or accredited course, these must be units which are first packaged at AQF level 3,4 or 5..

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units

add topic SFLDEC407A

Design complex floristry products

add topic SFLDEC408A

Construct complex floristry products

add topic SFLDEC409A

Coordinate floristry products for a special occasion

add topic SIRXINV002A

Maintain and order stock

add topic SIRXOHS003A

Provide a safe working environment

Elective units

Assessment and Training

add topic TAEASS401A

Plan assessment activities and processes

add topic TAEASS402A

Assess competence

add topic TAEASS403A

Participate in assessment validation

add topic TAEDEL301A

Provide work skill instruction

Computer Operations and ICT Management

add topic SIRXICT004A

Adopt mobile commerce applications to improve sales and service


add topic BSBEBU401A

Review and maintain a website

add topic BSBEBU501A

Investigate and design e-business solutions

add topic BSBEBU502A

Implement e-business solutions

add topic BSBITU305A

Conduct online transactions

add topic SIRXEBS001A

Acquire and retain online customers

add topic SIRXEBS004A

Select an e-business model


add topic BSBFIA301A

Maintain financial records

Human Resources

add topic SIRXHRM001A

Administer human resources policy

add topic SIRXHRM002A

Recruit and select personnel


add topic SIRXMGT001A

Coordinate work teams

add topic SIRXMGT003A

Lead and manage people

add topic SITXMGT006A

Establish and conduct business relationships

Marketing and Public Relations

add topic SIRXMPR001A

Profile a retail market

Occupational Health and Safety

add topic SIRXOHS002A

Maintain store safety


add topic SIRXQUA002A

Lead a team to foster innovation

add topic SIRXQUA003A

Create an innovative work environment

add topic SIRXQUA004A

Set up systems that support innovation

Risk Management and Security

add topic SIRXRSK001A

Minimise theft


add topic BSBSMB401A

Establish legal and risk management requirements of small business

add topic BSBSMB402A

Plan small business finances

add topic BSBSMB403A

Market the small business

add topic BSBSMB404A

Undertake small business planning

add topic BSBSMB405A

Monitor and manage small business operations

add topic BSBSMB406A

Manage small business finances

add topic BSBSMB407A

Manage a small team


add topic BSBSUS301A

Implement and monitor environmentally sustainable workplace practices

add topic BSBSUS501A

Develop workplace policy and procedures for sustainability

Visual Arts

add topic CUVCOR08A

Produce drawings to represent and communicate the concept

add topic CUVCRS03B

Produce computer aided drawings

add topic CUVVSP12B

Produce digital images


    Not applicable.

Entry Requirements

Entry Requirements

This qualification is designed for senior florists with substantial experience that have been recognised as competent through a recognised training program or recognition process against the following units of competency:


Interpret and respond to a design brief


Use drawing techniques to represent the object or idea


Design floristry products


Maintain floristry tools and equipment


Construct hand tied floristry products


Construct wired floristry products


Construct floristry products with a base medium


Source information on floristry products and services


Recognise flower and plant materials


Receive and store floristry stock


Prepare and care for floristry stock


Provide quality service to floristry customers


Sell floristry products


Prepare quotations for floristry products


Work effectively in a retail environment


Apply safe working practices

Licensing Information

Not applicable.

Employability Skills


SFL40110 Certificate IV in Floristry

The following table contains a summary of the employability skills required by the floristry industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Negotiating and liaising with team member florists, supervisors, other managers and product suppliers to operate a profitable floristry business; providing briefings and communicating operational requirements to staff members; completing detailed reports on stock related issues; determining and interpreting customers' social and cultural preferences to sell proactively and persuasively to maximise profitability; empathising and negotiating acceptable solutions to customer problems and complaints.


Anticipating business management, staffing, stock control and floristry production problems; mitigating problems by developing detailed operational plans which nominate risk management strategies and minimal impact practices; responding effectively to a wide range of operational issues requiring immediate resolution; collaborating with staff to develop practical solutions; monitoring and evaluating the effectiveness of solutions.

Initiative and enterprise

Using initiative and creativity to design and construct complex and innovative floristry products which minimise negative environmental impacts; adapting to emerging design and construction problems by initiating and implementing creative and immediate responses; encouraging team members to produce innovative and profitable designs.


Motivating and leading diverse creative and technical team members; planning work operations to take account of team member strengths in the sale, design and construction of floristry products; mentoring and supporting team members to deliver the quality service goals of the floristry business; taking responsibility for own work and the work of others to achieve deadlines for quoting on, designing and constructing floristry products; coordinating work teams for the production of a range of floristry products designed for special occasions; showing social and cultural sensitivity to team members.

Planning and organising

Planning and organising correct stock and staffing levels to meet current consumer needs and to meet general production requirements and those for special occasions; developing detailed production plans and job specifications for the realisation of complex floristry products; organising own daily work activities and those of others to achieve deadlines for the quotation, design, production and display of floristry products.


Taking full responsibility for own job role in floristry business and operational management activities; prioritising own day to day activities so that the floristry business operates efficiently and profitably; actively evaluating own business management performance, seeking and acting on guidance.


Proactively maintaining and updating knowledge of floristry industry product trends and business practices; actively seeking floristry industry and business professional development opportunities and taking responsibility for participating; accepting opportunities to learn new trends in design, production and distribution of floristry products; supporting team members to learn.


Identifying the need for updated technologies which support quoting, selling, designing and constructing floristry products; assessing, selecting and implementing new technologies; sourcing technology to meet special construction and display needs; providing skill development to use new technologies, safely using and maintaining computer systems and software that assist in sales, quotations and business management activities.