Certificate II in Nail Technology

This qualification reflects the role of individuals who are competent in interacting with customers, providing manicure and pedicare services, applying acrylic or gel nail enhancement, and applying nail art.

Work would be undertaken in the nail technology stream of the beauty industry.

This qualification is designed to reflect the role of persons who perform a prescribed range of functions, involving known routines and procedures and with some accountability for the quality of outcomes.

This qualification is suitable for an Australian Apprenticeship pathway.


Qualification rules

To achieve a Certificate II in Nail Technology, 15 units must be completed:

all 10 core units

5 elective units:

a minimum of 3 elective units must be selected from the elective units listed below

the remaining units may be selected from this or another endorsed Training Package or accredited course; these must be units which are first packaged at AQF level 1, 2 or 3.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units

add topic SIBBNLS201A

Work in a nail services framework

add topic SIBBNLS202A

Provide manicure and pedicare services

add topic SIBBNLS203A

Apply ultraviolet gel nail enhancement

add topic SIBBNLS204A

Apply acrylic nail enhancement

add topic SIBXCCS201A

Conduct financial transactions

add topic SIBXCCS202A

Provide service to clients

add topic SIRXCLM001A

Organise and maintain work areas

add topic SIRXCOM001A

Communicate in the workplace

add topic SIRXIND001A

Work effectively in a retail environment

add topic SIRXOHS001A

Apply safe working practices

Elective units

Client Services

add topic SIRXCCS002A

Interact with customers


add topic SIRXINV001A

Perform stock control procedures


add topic SIRXMER001A

Merchandise products

add topic SIRXMER005A

Create a display

Nail Services

add topic SIBBNLS205A

Apply nail art

add topic SIBBNLS206A

Use electric file equipment for nails

add topic SIBBNLS207A

Apply advanced nail art


add topic SIBBRES201A

Research and apply beauty industry information


add topic SIRXSLS001A

Sell products and services


add topic BSBSUS201A

Participate in environmentally sustainable work practices


    Not applicable.

Entry Requirements

Entry requirements

There are no entry requirements to this qualification.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Summary

SIB20210 Certificate II in Nail Technology

The following table contains a summary of the employability skills required by the beauty industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification include:


Communication skills, both verbal and non-verbal, are used by nail technicians to establish and meet the needs of clients. This is done through questioning and observation and by providing clear information on products used and services performed. Nail technicians are expected to read and interpret product information to make safe and appropriate recommendations to clients. Communication skills are also used to follow instructions and respond to change, such as current workplace environmental sustainability procedures.

Problem solving

Nail technicians are required to solve problems by applying their knowledge of contraindications to anticipate and mitigate problems by advising clients of alternative options and/or referring them to alternative practitioners. Problem-solving skills are also applied in the performance of routine retail activities, such as selling products and processing financial transactions.

Initiative and enterprise

Opportunities to use initiative and enterprise skills occur with the identification and provision of the most appropriate nail service for each individual client. Nail technicians are also required to exercise initiative and enterprise to recognise and adapt to changes in a client's condition or requirement, while maintaining safety and hygiene requirements.


Nail technicians are generally employed in salons where they are expected to work individually and as part of a team. This requires knowledge of the roles and responsibilities of all team members and accepted or expected workplace practices. It includes the ability to recognise and act on situations requiring the assistance or attention of supervisors or senior staff members and participate in sustainable workplace practices.

Planning and organising

Nail technicians are required to plan and organise information, time and resources in order to deliver an efficient and effective service. Information is required from clients to assess and respond to their needs while maintaining health, hygiene and environmental protection requirements; along with achieving designated time frames for the performance of the service. The use of resources must be planned and organised to minimise waste and prevent product and environmental contamination.


Nail technicians are expected to be self-directed in performing their role within the boundaries of workplace expectations and legislative requirements. The knowledge and application of health, hygiene and safety requirements are critical to the performance of this role.


Nail technicians work in a dynamic industry that experiences frequent change due to the emergence of new trends and products. In this environment nail technicians are expected to take responsibility for maintaining the currency of their knowledge by identifying and assessing learning opportunities and sources of information, including professional associations and the influences and inter-relationships with complementary industries.


Technology is used through the use of fixed telephones, retail equipment and in some cases electronic client booking systems. While nail technicians must be familiar with the safe use and maintenance of technology, they must also be able to use manual alternatives as required, in the event of the failure of electronic funds transfer equipment for example.

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.