Certificate III in Beauty Services

This qualification reflects the role of individuals who are competent in interacting with customers, providing a range of beauty services which may include make-up, waxing, nail technology, lash and brow treatments, and demonstrating and selling retail skin care and other cosmetic products.

Work would be undertaken in beauty therapy salons and in the wider beauty industry.

This qualification is designed to reflect the role of those who perform some complex or non-routine activities involving individual responsibility or autonomy or collaboration with others as part of a team.


To achieve a Certificate III in Beauty Services, 20 units must be completed:

all 9 core units

11 electives:

all 4 elective units from either of the following groups:

Group A - General Beauty

Group B - Make-Up

7 units from the general elective units:

a minimum of 4 elective units must be selected from the general elective units listed below

the remaining units may be selected from this or another endorsed Training Package or accredited course; these must be units which are first packaged at AQF level of 2 or 3.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units

add topic SIBBCCS301A

Apply the principles of skin biology to beauty treatments

add topic SIBBRES201A

Research and apply beauty industry information

add topic SIBXCCS201A

Conduct financial transactions

add topic SIBXCCS202A

Provide service to clients

add topic SIRXCLM001A

Organise and maintain work areas

add topic SIRXCOM001A

Communicate in the workplace

add topic SIRXIND001A

Work effectively in a retail environment

add topic SIRXOHS001A

Apply safe working practices

add topic SIRXSLS001A

Sell products and services

Elective Group A - General Beauty

add topic SIBBCCS302A

Advise on beauty services

add topic SIBBFAS201A

Demonstrate retail skin care products

add topic SIBBFAS302A

Provide lash and brow treatments

add topic SIBBHRS301A

Perform waxing treatments


Elective Group B - Make-Up

add topic BSBDES301A

Explore the use of colour

add topic SIBBFAS303A

Design and apply remedial camouflage make-up

add topic SIBXFAS201A

Design and apply make-up

add topic SIBXFAS202A

Design and apply make-up for photography

General elective units

Client Services

add topic SIBBCCS302A

Advise on beauty services

Computer Operations and ICT Management

add topic SIRXICT001A

Operate retail technology


add topic BSBDES202A

Evaluate the nature of design in a specific industry context

add topic BSBDES301A

Explore the use of colour

Facial Services

add topic SIBBFAS201A

Demonstrate retail skin care products

add topic SIBBFAS302A

Provide lash and brow treatments

add topic SIBBFAS303A

Design and apply remedial camouflage make-up

add topic SIBXFAS201A

Design and apply make-up

add topic SIBXFAS202A

Design and apply make-up for photography

Hair Reduction Services

add topic SIBBHRS301A

Perform waxing treatments


add topic SIRXINV001A

Perform stock control procedures


add topic SIRXMER001A

Merchandise products

add topic SIRXMER003A

Monitor in-store visual merchandising display

add topic SIRXMER005A

Create a display

Nail Services

add topic SIBBNLS201A

Work in a nail services framework

add topic SIBBNLS202A

Provide manicure and pedicare services

add topic SIBBNLS203A

Apply ultraviolet gel nail enhancement

add topic SIBBNLS204A

Apply acrylic nail enhancement

add topic SIBBNLS205A

Apply nail art

add topic SIBBNLS206A

Use electric file equipment for nails

add topic SIBBNLS207A

Apply advanced nail art

Retail Product Knowledge

add topic SIRXRPK002A

Recommend hair, beauty and cosmetic products and services

Skin Services

add topic SIBBSKS201A

Pierce ears

add topic SIBBSKS302A

Apply cosmetic tanning products

Small Business Management

add topic BSBSMB304A

Determine resource requirements for the micro business

add topic BSBSMB402A

Plan small business finances

add topic BSBSMB406A

Manage small business finances


add topic BSBSUS201A

Participate in environmentally sustainable work practices


    This qualification is suitable for an Australian Apprenticeship pathway.

Entry Requirements

There are no entry requirements to this qualification.

Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Employability Skills

SIB30110 Certificate III in Beauty Services

The following table contains a summary of the employability skills required by the beauty industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification include:


Communication skills, both verbal and non-verbal, are used to establish and meet the needs of clients. This is done through questioning and observation and by providing clear information on products used and services proposed or performed. Clients may also need reassurance or have questions answered throughout the performance of a service. Product information is read and interpreted to make safe and appropriate recommendations to clients. Communication skills are also used to follow instructions and respond to change, such as current workplace environmental sustainability procedures.

Problem solving

Problem-solving skills are used when applying knowledge of contraindications to anticipate and mitigate problems by advising clients of alternative options and/or referring them to alternative practitioners. Problem-solving skills are also applied in the performance of routine retail activities, such as selling products and demonstrating skin care products. Problem solving is supported in the beauty environment by referral to legislation and/or industry guidelines, such as health and hygiene.

Initiative and enterprise

Opportunities to use initiative and enterprise skills occur with the identification and provision of the most appropriate products and/or services to meet the needs of clients, within the boundaries of any contraindications which may be present. A beauty operator also needs to adapt services where there is a change in the client's condition during a service. Initiative and enterprise are also used to recognise where additional levels of service can be provided to a client.


Teamwork requires knowledge of the roles and responsibilities of all team members and accepted or expected workplace practices. It includes the ability to communicate with other team members to schedule and service clients, to deal with complaints, and also to support team participation in environmentally sustainable workplace practices.

Planning and organising

Information, time and resources must be planned and organised to deliver efficient and effective services. The needs of clients must be determined to ensure that all relevant products and equipment are available and time is managed effectively to meet scheduling requirements. The use of resources must be planned and organised to minimise waste and prevent product and environmental contamination.

Self- management

Self-direction is required to achieve desired client outcomes within the time and resource expectations of the workplace. This is supported by establishing a clear understanding of both client and workplace requirements and by actively seeking and responding to feedback. The knowledge and application of health, hygiene and safety requirements are critical to the performance of this role.


The beauty industry is dynamic, with changes to products and services as new trends emerge. Beauty operators are required to take responsibility for maintaining the currency of their knowledge by identifying and assessing learning opportunities and sources of information, including professional associations and the influences and inter-relationships with complementary industries.


Technology is used through the use of fixed telephones or telephone systems, retail equipment and in some cases electronic client-booking systems. In a salon, staff must be able to deal with situations where technology fails or becomes unavailable, for example electronic funds transfer technology.

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.