Certificate III in Hairdressing

This qualification reflects the role of individuals employed as hairdressers working as part of a team in a hairdressing environment, and who are competent in communicating in the workplace, consulting with clients, selling products and services, and designing and applying a broad range of technical hairdressing services on clients.

These individuals possess a range of well-developed skills where discretion and judgement is required and are responsible for their own outputs.

This qualification is suitable for an Australian Apprenticeship pathway, however, it is not suitable for VETiS delivery.

Job roles



32 units must be completed:

26 core units

6 elective units comprised of:

all 3 units from either of the following elective groups:

Group A General Hairdressing

Group B Mens Hairdressing

3 units from Group C General elective units

general electives may include a maximum of 2 elective selected from electives packaged in the Certificate IV in Hairdressing.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units

add topic BSBSUS201A

Participate in environmentally sustainable work practices

add topic SIBXCCS201A

Conduct financial transactions

add topic SIBXCCS202A

Provide service to clients

add topic SIHHBAS201A

Perform shampoo and basin services

add topic SIHHCCS302A

Perform a full client consultation

add topic SIHHCCS303A

Respond to service related and technical problems

add topic SIHHHCS301A

Design haircut structures

add topic SIHHHCS302A

Apply one length or solid haircut structures

add topic SIHHHCS303A

Apply graduated haircut structures

add topic SIHHHCS304A

Apply layered haircut structures

add topic SIHHHCS305A

Apply over-comb techniques

add topic SIHHHRS302A

Perform chemical curling and volumising services

add topic SIHHHRS303A

Perform chemical straightening and relaxing services

add topic SIHHCLS302A

Colour and lighten hair

add topic SIHHCLS303A

Design and perform full and partial highlighting techniques

add topic SIHHCLS304A

Neutralise unwanted colours and tones

add topic SIHHCLS305A

Perform on scalp full head and retouch bleach services

add topic SIHHHDS303A

Design and apply short to medium length hair design finishes

add topic SIHHIND201A

Maintain and organise tools, equipment and work areas

add topic SIHHHSC301A

Apply the principles of hairdressing science

add topic SIHHHSC302A

Identify and treat hair and scalp conditions

add topic SIHHIND303A

Coordinate clients and services

add topic SIHHIND304A

Develop and expand a client base

add topic SIHHOHS201A

Apply salon safety procedures

add topic SIRXCOM001A

Communicate in the workplace

add topic SIRXIND001A

Work effectively in a retail environment

Elective units

Group A - General hairdressing

add topic SIHHHCS306A

Combine structures for current haircut designs

add topic SIHHHCS307A

Combine structures for traditional and classic mens haircut designs

add topic SIHHHDS304A

Design and apply classic long hair up styles

Group B - Men's hairdressing

add topic SIHHHCS307A

Combine structures for traditional and classic mens haircut designs

add topic SIHHHCS308A

Design and maintain beards and moustaches

add topic SIHHHCS309A

Perform face and head shaves

Group C - General elective units

add topic SIHHBAS202A

Perform head, neck and shoulder massage

add topic SIHHCCS304A

Plan services for special events

add topic SIHHHCS306A

Combine structures for current haircut designs

add topic SIHHHCS308A

Design and maintain beards and moustaches

add topic SIHHHCS309A

Perform face and head shaves

add topic SIHHHDS305A

Select and apply hair extensions

add topic SIHHHRS304A

Perform protein straightening and relaxing treatments

add topic SIHHIND305A

Hone and strop straight razors

add topic SIHHIND306A

Participate in a session styling team

add topic SIRXSLS002A

Advise on products and services

add topic SIRXRPK002A

Recommend hair, beauty and cosmetic products and services

add topic SIRXINV001A

Perform stock control procedures

add topic SIRXMER001A

Merchandise products


    After achieving SIH30111 Certificate III in Hairdressing, individuals may undertake:

    SIH40111 Certificate IV in Hairdressing

    SIB50210 Diploma of Salon Management

    SIH80113 Graduate Certificate in Hairdressing Creative Leadership

Entry Requirements

There are no entry requirements to this qualification.

Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Employability Skills

The following table contains a summary of the Employability Skills as identified by the hairdressing industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Using questioning and active listening to ascertain and respond to client needs to ensure clients enjoy a positive experience that reflects salon values; negotiating responsively with client to suggest new looks, products and services; ensuring and confirming client satisfaction; giving clear instructions to apprentices and other team members; regularly carrying out verbal instructions from other team members and supervisors; reading and interpreting product and tool manufacturer’s instructions and other work related documents; completing simple written workplace forms and sharing work related information with other team members.


Supervising apprentices and working collaboratively with other team members; supporting the team; respecting and understanding others views; giving and receiving feedback in the context of a salon environment where employees are expected to perform their individual tasks but also look for opportunities to assist others at peak client periods and to share technical expertise.


Demonstrating sensitivity to client needs and concerns, anticipating problems and acting to avoid them where possible; Solving technical and service problems in the context of a team structure where, decisions may be made independently or may be referred to another technical team member or a supervisor for support or resolution depending upon salon policy and procedures.

Initiative and enterprise

Acting independently within the context of a team structure where some supervision may occur; regularly suggesting new hairdressing design, service and product ideas to clients.

Planning and organising

Planning and carrying out complex technical and salon tasks to accommodate salon service timelines and priorities.


Understanding and following salon policies regarding work availability, rosters and work duties; working within the salon culture by practising inclusive behaviour, effective management of personal presentation, hygiene, and time; efficiently prioritising and completing delegated tasks under instruction.


Identifying personal strengths and weaknesses in the context of the job role; recognising how to personally learn best at work; seeking opportunities to learn new ways of doing things; implementing changes within the context of salon procedures and wider industry product and technical developments.


Using and maintaining a range of salon technology in the context of available equipment and salon procedures; recognising and reporting faulty equipment and following salon occupational health and safety procedures.