Certificate III in Community Pharmacy
This qualification provides the skills and knowledge for an individual to be competent to work in a community pharmacy. Likely functions within the community pharmacy industry for those who achieve this level of competency include developing specialist product knowledge to support customers to prevent and/or manage health conditions, assisting in the dispensary, merchandising and marketing products and controlling stock, and basic staff development and training.
The work role of the community pharmacy/dispensary assistant is defined by the pharmacy registering authorities (state and territory Pharmacy Boards). When selling pharmacy and pharmacist-only medicines, the pharmacy assistant provides a filter to identify customer information and requirements for referral to the pharmacist.
The structure of this qualification recognises the diversity of business models that characterise the community pharmacy industry. It supports multi-skilling and participation in work teams as appropriate to the size and structure of the business.
This qualification is suitable for an Australian Apprenticeship pathway.