Manage knowledge and information

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBINM601A, 'Manage knowledge and information'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage knowledge and information' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Obtain information relevant to business issues

1.1. Review staff and customer feedback and business performance data

1.2. Identify, define and analyse business problems and issues

1.3. Identify information required to reach a decision on problems/issues

1.4. Source and gather reliable information

1.5. Test information for reliability and validity, and reject where contradictory or ambiguous

1.6. Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately

2. Analyse information and knowledge

2.1. Ensure objectives for analyses are clear, relevant and consistent with the decisions required

2.2. Identify patterns and emerging trends correctly and interpret as to cause and effect

2.3. Utilise statistical analyses and interpretation where appropriate

2.4. Undertake sensitivity analysis on any proposed options

2.5. Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn

2.6. Adjust management information systems/decision support systems to meet information processing objectives

3. Take decisions on business issues identified

3.1. Ensure sufficient valid and reliable information/evidence is available to support a decision

3.2. Utilise risk management plans to determine acceptable courses of action

3.3. Utilise appropriate quantitative methods to assist decision making

3.4. Consult specialists and other relevant groups and individuals

3.5. Ensure decisions taken are within the delegation/accountability of the group/individual responsible

3.6. Make decisions in accordance with organisational guidelines and procedures

3.7. Ensure decisions taken are consistent with organisational objectives, values and standards

3.8. Ensure decisions are taken in a timely manner

4. Disseminate information to the organisation

4.1. Ensure advice/information needs are documented and are specific to location, format and time line requirements

4.2. Document information and update databases regularly

4.3. Design and test systems to meet information requirements of decision makers

4.4. Ensure information is up-to-date, accurate, relevant and sufficient for the recipient

4.5. Develop communication plans and disseminate information

4.6. Adhere to confidentiality/privacy policies in the transmission/release of information/advice

4.7. Review and update communication plans regularly

4.8. Utilise technology which provides optimum efficiency and quality

4.9. Maintain corporate knowledge and ensure security

Qualifications and Skillsets

BSBINM601A appears in the following qualifications:

  • LMF60102 - Advanced Diploma of Furnishing Management
  • FNS60310 - Advanced Diploma of Conveyancing
  • FNS60410 - Advanced Diploma of Financial Planning
  • FNS60810 - Advanced Diploma of Financial Risk Management
  • FNS50810 - Diploma of Financial Risk Management
  • FNS50410 - Diploma of Conveyancing
  • CPP60211 - Advanced Diploma of Property Services (Asset and Facility Management)
  • BSB60110 - Advanced Diploma of Advertising
  • BSB60207 - Advanced Diploma of Business
  • BSB60507 - Advanced Diploma of Marketing
  • BSB60807 - Advanced Diploma of Recordkeeping
  • BSB60907 - Advanced Diploma of Management (HumanResources)
  • BSB60407 - Advanced Diploma of Management
  • CHC70208 - Vocational Graduate Certificate in Community Services Practice (Client assessment and case management)
  • CHC60308 - Advanced Diploma of Community Sector Management
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • CHC80108 - Vocational Graduate Diploma of Community Sector Management
  • CHC70108 - Vocational Graduate Certificate in Community Services Practice (Statutory child protection)
  • CHC70308 - Vocational Graduate Certificate in Career Development Practice
  • PSP60104 - Advanced Diploma of Government
  • CUS60109 - Advanced Diploma of Music
  • CUS60309 - Advanced Diploma of Music Business
  • CUS60209 - Advanced Diploma of Sound Production
  • CUV60307 - Advanced Diploma of Creative Product Development
  • SFI50211 - Diploma of Fishing Operations
  • SFI50111 - Diploma of Aquaculture
  • SFI50511 - Diploma of Seafood Processing
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT61207 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care (Practice)
  • CUV60311 - Advanced Diploma of Creative Product Development
  • RII60209 - Advanced Diploma of Extractive Industries Management
  • RII60709 - Advanced Diploma of Surface Coal Mining Management
  • RII60309 - Advanced Diploma of Underground Coal Mining Management
  • RII60109 - Advanced Diploma of Metalliferous Mining
  • RII60312 - Advanced Diploma of Underground Coal Mining Management
  • FNS60311 - Advanced Diploma of Conveyancing
  • FNS50411 - Diploma of Conveyancing
  • CHC52312 - Diploma of Community Services (Development and or Humanitarian Assistance)
  • CHC60312 - Advanced Diploma of Community Sector Management
  • PSP60112 - Advanced Diploma of Government
  • RII60713 - Advanced Diploma of Surface Coal Mining Management
  • RII60213 - Advanced Diploma of Extractive Industries Management
  • RII60113 - Advanced Diploma of Metalliferous Mining
  • RII60313 - Advanced Diploma of Underground Coal Mining Management
  • UEG60114 - Advanced Diploma of Gas Supply Industry Operations