Maintain business technology

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBITS401A, 'Maintain business technology'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Maintain business technology' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Maintain performance of hardware and software

1.1. Monitor and evaluate system effectiveness to ensure it meets organisational and system requirements

1.2. Use operating system, drive and disk structure, reports and files to identify performance problems

1.3. Maintain disk drives and peripherals according to manufacturers' and organisational requirements

1.4. Replace consumables in accordance with manufacturers' and organisational requirements

2. Provide basic system administration

2.1. Carry out system back-up procedure at regular intervals according to organisational and system requirements

2.2. Install and operate software applications in accordance with developers' and organisational requirements

2.3. Maintain and update security access procedures in line with organisational requirements

2.4. Ensure that licence for use of software is used, checked and recorded in accordance with organisational requirements

2.5. Regularly maintain and update virus programs in accordance with organisational requirements

3. Identify future technology requirements

3.1. Maintain knowledge of current and new technology by regularly accessing sources of information

3.2. Identify and develop improved technology systems using feedback from clients and colleagues

3.3. Assess existing technology against newly available technology to determine future needs and priorities

3.4. Identify and select new technologies to achieve and maintain continuous organisational development

3.5. Obtain management and budget approval for new selected technologies

Qualifications and Skillsets

BSBITS401A appears in the following qualifications:

  • PRM40704 - Certificate IV in Asset Maintenance (Fire Safety Systems Inspection)
  • FNS40910 - Certificate IV in Superannuation
  • FNS60310 - Advanced Diploma of Conveyancing
  • FNS41410 - Certificate IV in General Insurance
  • FNS50710 - Diploma of Superannuation
  • FNS41610 - Certificate IV in Loss Adjusting
  • FNS50410 - Diploma of Conveyancing
  • FNS41510 - Certificate IV in Life Insurance
  • CPC60108 - Advanced Diploma of Building Surveying
  • CPC50108 - Diploma of Building Surveying
  • CPC60108 - Advanced Diploma of Building Surveying
  • CPC50108 - Diploma of Building Surveying
  • SIS40410 - Certificate IV in Sport and Recreation
  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management
  • BSB40207 - Certificate IV in Business
  • SIF40108 - Certificate IV in Funeral Services
  • PSP42010 - Certificate IV in School Support Services
  • PSP30604 - Certificate III in Government (School Support Services)
  • PSP41904 - Certificate IV in Government (School Support Services)
  • PSP30704 - Certificate III in School Support Services
  • FPI40310 - Certificate IV in Timber Truss and Frame Manufacture
  • FPI40205 - Certificate IV in Timber Processing
  • FPI40105 - Certificate IV in Forest Operations
  • FPI40410 - Certificate IV in Timber Truss and Frame Design
  • SIR40207 - Certificate IV in Retail Management
  • FNS40911 - Certificate IV in Superannuation
  • FNS60311 - Advanced Diploma of Conveyancing
  • FNS50711 - Diploma of Superannuation
  • FNS41811 - Certificate IV in Financial Services
  • FNS50411 - Diploma of Conveyancing