Repair telecommunication system faults

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTTEN4102A, 'Repair telecommunication system faults'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Repair telecommunication system faults' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Prepare for equipment repairs

1.1. Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2. Identify hazards, make work site safe according to relevant safety legislation and company work practices and use personal protective equipment

1.3. Notify customer and other appropriate personnel of work and arrange for site access and security where required

1.4. Obtain fault details to determine type of system fault

1.5. Determine the type of repair required according to enterprise guidelines, site requirements and type of equipment, and arrange for additional technical support as appropriate

1.6. Confirm if warranties and service agreements covering identified repairs exist

1.7. Obtain tools and necessary hardware and ensure that replacement parts and material is delivered to the worksite at the required time

2. Repair fault

2.1. Follow occupational health and safety (OHS) and environmental requirements when carrying out repair or replacement tasks

2.2. Notify appropriate personnel of service disruption and remove network equipment from service

2.3. Diagnose the fault and carry out repair work on equipment according to manufacturer's or enterprise procedures

2.4. Test equipment to manufacturer's specifications following repairs and return to live operation for testing overall performance

3. Complete repair work documentation and administrative tasks

3.1. Notify customer and other appropriate personnel of completion of repair work according to enterprise guidelines

3.2. Record any changes to equipment and store according to enterprise guidelines

3.3. Dispose of waste and debris from worksite according to environmental requirements and enterprise guidelines

3.4. Complete administrative tasks and make recommendations for improvements under quality assurance system

Qualifications and Skillsets

ICTTEN4102A appears in the following qualifications:

  • ICT40210 - Certificate IV in Telecommunications Network Engineering
  • ICT40410 - Certificate IV in Radio Frequency Networks
  • ICT40110 - Certificate IV in Optical Networks
  • ICT40310 - Certificate IV in Telecommunications Radio Communications
  • ICT40610 - Certificate IV in Telecommunications Networks Technology
  • ICT40313 - Certificate IV in Telecommunications Radio Communications
  • ICT40613 - Certificate IV in Telecommunications Networks Technology

And the skillsets: