Deliver prescription medicines to customers outside the pharmacy

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRPDIS002A, 'Deliver prescription medicines to customers outside the pharmacy'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Deliver prescription medicines to customers outside the pharmacy' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Confirm customer delivery requirements.


Identify pharmacy products to be delivered.


Identify prescription items required.


Confirm customer details.


Confirm delivery information with the customer.


Prepare and plan prescription deliveries.


Confirm that items are ready for delivery.


Liaise with a pharmacist to confirm method of providing customer advice.


Prepare items for delivery to meet handling and storage requirements


Confirm that delivery documentation is accurate and complete.


Plan the delivery route.


Schedule deliveries to suit requirements of the pharmacy and customers.


Deliver medicine to customers outside the community pharmacy.


Locate the customer address.


Verify customer or agent identity against delivery instructions.


Explain information provided onmedicines and confirm customer understanding.


Arrange for pharmacist follow up in situations requiring additional assistance or therapeutic advice.


Finalise the sales transaction.


Reconcile delivery items and records.


Reconcile medicines and other items collected with items distributed


Reconcile cash payment with the value of items sold.


Complete delivery documentation and records.

Qualifications and Skillsets

SIRPDIS002A appears in the following qualifications:

  • HLT33207 - Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
  • SIR30107 - Certificate III in Community Pharmacy
  • SIR20107 - Certificate II in Community Pharmacy
  • SIR40107 - Certificate IV in Community Pharmacy
  • HLT33212 - Certificate III in Aboriginal and-or Torres Strait Islander Primary Health Care